Refund policy
At Phynix Fit, we are committed to providing high-performance lifting apparel designed to survive your heaviest sessions. Because we are currently in our early growth phase and focused on maintaining inventory for our dedicated "Founding Crew," we have established the following policy:
All Sales Are Final
We do not offer returns, refunds, or exchanges for "change of mind," incorrect size selection, or fit preferences. As a grassroots brand, this allows us to keep our gear affordable and focus our resources on developing new high-performance products for the fitness community.
Sizing & Fit
We encourage you to review our sizing charts carefully before placing your order to ensure the best fit for your training style. Since we do not offer exchanges, your size selection is final.
Damaged or Defective Items
The only exception to our "no refund" policy is if an item arrives damaged or is defective due to a manufacturing error. We take pride in our "plumbing"—from our site code to our fabric.
- Report Window: You must contact us at [Insert Your Support Email] within 7 days of delivery.
- Evidence: Please include your order number and clear photos of the damage or defect.
- Resolution: If the defect is verified, we will provide a replacement of the same item (subject to inventory availability) or store credit.